Did You Know?
- Service dogs fly free
- Everything you need in one place
- All necessary documents and identification for JetBlue Airlines
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A service animal is defined as a dog that’s individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
Forms and Advance Notice
- For reservations booked more than 48 hours prior to travel, Passengers must submit the Department of Transportation Form no later than 48 hours prior to travel. For reservations booked less than 48 hours prior to travel, passengers must submit the completed Form in person to a Customer Service Agent upon arrival at the airport
- Puerto Rico and the U.S. Virgin Islands require vaccination documentation for the animal to be admitted into the destination
- This step must be completed each time you make a reservation to travel on JetBlue with your service animal
- For flights scheduled for 8 hours or more, customers must also submit a DOT Relief Attestation Form, attesting that the dog will not relieve itself in the aircraft or can do so in a sanitary manner
- It’s the customer’s responsibility to have all the required documentation for their service animal
Travel Requirements
- Service animals in training are not accepted for travel on JetBlue
- The behavior of all service animals will be assessed at the airport to ensure safety requirements are met
- No animal is ever allowed to occupy a seat
- If the service animal is too large to fit in the seat foot space you have purchased, you may purchase additional seat(s) to guarantee travel or wait for a flight that has sufficient empty seats available
Animal Behavior
- Animals must be trained to behave properly in public and will not be permitted in the cabin if they display any disruptive behavior such as growling, biting, jumping, etc.
- Animals may not be able to fly if all requirements are not met
International Travel
Please note that not all countries accept animals. You are responsible for any documents and requirements necessary for traveling with animals to your destination country.
Airline Contact Information
If you have any questions or need any additional guidance, please contact the airline directly using the information below.
Contact #: 800-538-2583
Additional Information: https://www.jetblue.com/at-the-airport/accessibility-assistance/service-dogs-animals
