Any individual receiving assistance from a dog that performs a task directly related to a physical or psychological condition may qualify for a Psychiatric Service Animal.
1Is the dog a service animal required because of a disability?
2Has the dog been trained to perform related work or task?
*Dog can be self trained or by a professional
You have the right to choose where to live with your Psychiatric Service Animal regardless of existing pet policies.
Nationwide housing rights established by the Fair Housing Amendment Act - HUD
You have the right to travel together with your Psychiatric Service Animal without fees and restrictions.
Nationwide travel rights established by the Air Carier’s Access Act - DOT
You have the right to take your Service Animal anywhere public has access.
- Marian Q. from Michigan
- Larry S. from Connecticut
- Diego M. from Puerto Rico
- Mary K. from Florida
- Henry J. from West Virginia
- Craig R. from North Carolina
- Janice C. from Washington
- Lisa M. from Connecticut
- Judy L. from Pennsylvania
- Lianne V. from Washington
- Shannon M. from Delaware
- Crystal F. from Los Angeles
- Mary Jane Fetrow from Portland
Select and customize your ID package to your liking. Add a vest, leash or collar,and more.
Fill out all required information about you and your dog.
Take your service dog anywhere without additional fees or deposits.
Here you will find some of the most frequently-asked questions about service dogs and our store policies.
Psychiatric Service animals are defined as dogs that are individually trained to do work or perform tasks for people with mental disabilities. Examples include:
Psychiatric service animals are a subgroup of service animals. While regular service animals can help their handler with any disability, be it physical or mental, psychiatric service dogs are specifically those service dogs that help their handler with a mental, emotional, or psychological disability.
While legally there is no difference, psychiatric service animals as a subgroup were highlighted by the Department of Transportation in December 2020 in their rules adjustment removing emotional support animals from having the ability to fly with their handlers for free as a solution that would allow emotional support dog handlers to continue to travel on airlines with their dogs with them in the cabin for no extra charge, as long as the dogs are trained to do a task that helps their handler with a disability.
Psychiatric service animals, as defined by American with Disabilities Act, are dogs that are individually trained to do work or perform tasks for people with disabilities. Now, what does that actually mean? We have broken down the definition into three parts to help better understand: disability, training, and tasks.
Disability: An individual with a disability is defined by the ADA as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment.
According to the CDC (Centers for Disease Control and Prevention), over 1 out of 4 (26% ~ 61 million) of adults in the United States have some type of disability who may benefit from the assistance of a Service Animal.
Training: Service animals must always have basic obedience training. They should always behave in public and be under the control of the handler. In addition to the basic obedience training, a service animal must be trained (either by a professional trainer or the handler themselves) to perform a task, or an act of “service”, directly related to the handler’s disability.
Tasks: The task(s) a psychiatric service animal performs for its handler must be directly related to the disability.
In conclusion, if you have a dog that has been trained (either by yourself or a professional) to provide assistance for your disability, then you may qualify to have a service animal.
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions:
Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. Doing so may be in violation of federal law.
Individuals who believe that they have been illegally denied access or service because they use service animals may file a complaint with the U.S. Department of Justice. Individuals also have the right to file a private lawsuit in Federal court charging the entity with discrimination under the ADA.
No. You may not be asked for any medical documentation or to disclose your disability. A doctor’s letter may only be requested for an Emotional Support Animal (link to ESA).
Your physical kit (certificate, ID card, tag, collar, leash, vest, if ordered) will arrive in 3-7 business days with our free shipping. We also offer the following expedited shipping options:
$9 Priority (2-3 business days)
$45 Express (1-2 business days)
In a rush to receive your certificate and ID cards with your registration? You may add your electronic copies to any kit to receive your digital certificate and ID card via email in less than 24 hours.
Service Animals are protected under federal law by the Americans with Disability Act (ADA), which protects the handler’s rights to have their service animal accompany them anywhere the general public has access.
Some State and local laws also define service animal more broadly than the ADA does. Information about such laws can be obtained from the State attorney general’s office.
Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go.
People with disabilities who use psychiatric service animals cannot be isolated from other patrons, treated less favorably than other patrons, or charged fees that are not charged to other patrons without animals. In addition, if a business requires a deposit or fee to be paid by patrons with pets, it must waive the charge for service animals.
A person with a disability cannot be asked to remove his service animal from the premises unless:
When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence.