Already Have a Doctor’s Letter?
Housing providers and Airlines require a specific signed letter recommending the use of an Emotional Support Animal. We work with a network of licensed doctors & mental health professionals in all 50 States to provide you with an ESA letter within 1 day.
All required housing and air travel forms included
Select and customize your ID package to your liking. Add a vest, leash or collar,and more.
Fill out all required information about you and your dog.
*(Already have a letter, you may skip this step)Submit your questionnaire. A licensed provider in your state will provide your letters and forms within 1 day.
Gain access to housing and travel without additional fees or deposits.Have proof of current vaccinations prior to flying or living in your house/apartment.
Any individual suffering from an emotional or psychological condition may qualify and benefit from having an Emotional Support Animal.
1Do you suffer often from any of these conditions?
2Does this condition affect your quality of life?Yes
3Does your animal help you cope with your condition?Yes
- Marian Q. from Michigan
- Larry S. from Connecticut
- Diego M. from Puerto Rico
- Mary K. from Florida
- Henry J. from West Virginia
- Craig R. from North Carolina
- Janice C. from Washington
- Lisa M. from Connecticut
- Judy L. from Pennsylvania
- Lianne V. from Washington
- Shannon M. from Delaware
- Crystal F. from Los Angeles
- Mary Jane Fetrow from Portland
Here you will find some of the most frequently-asked questions. Otherwise, use the chat or contact us button and we will assist you in no time.
An emotional support dog is a dog that provides comfort and support in forms of affection and companionship for an individual suffering from various mental and emotional conditions. An emotional support dog is not required to perform any specific tasks for disability like service dogs are. There are meant solely for emotional stability and unconditional love.
Anxiety, depression, bipolar disorder/mood disorder, panic attacks, fear/phobias and other psychological and emotional conditions.
If you have a disability (a person who suffers from emotional or psychological conditions) then you are entitled to an emotional support dog.
Federal law requires individuals with an Emotional Support Dog to provide a valid letter (dated within the past 12 months) from a doctor or mental health professional recommending the use of their animal. This letter may be requested from your building manager/landlord or airline personnel.
If you do not have a letter we can assign you to one of our licensed providers in your state and they will provide you signed housing and airline authorization letters and forms within 1 day after you submit your online questionnaire.
There is no specific training that your dog needs to go through in order to be considered an emotional support dog. Keep in mind that your dog needs to be trained to behave properly in public settings.
Yes, please notify your airline at least 48 hours prior to boarding so they can accommodate and arrange seats for you and your emotional support dog.
Once your dog is considered an emotional support dog he or she can stay with you at your residence even if they do not allow pets.
Airline personnel and/or building manager/landlords may ask for a note, written by a doctor or mental health professional, recommending the use of an Emotional Support Animal (SAMPLE). It may be from your physician, psychiatrist, therapist, or licensed clinical social worker (LCSW). To be valid, the letter must be current (dated within the past 12 months) and updated annually.
All of our kits have the option of adding the Travel Bundle and/or the Housing Bundle, which includes a signed letter from a licensed practitioner after an online evaluation.
Please do note that while emotional support animals do not require specific training for one’s disability, they must have basic obedience training and not misbehave in public.
We offer two different bundle add-ons with our Emotional Support Animal kits:
ESA Travel Bundle
ESA Housing Bundle
Housing providers and airlines require the letters to be designated specifically for living or flying. If you wish to receive a letter for both, you may add both to your kit, in which two separate letters will be issued.
Each bundle includes an online evaluation by a licensed practitioner, in which you will receive your signed letter recommending the use of an Emotional Support Animal, if approved.
Once your request has been reviewed by a licensed practitioner and approved, you will receive your signed letter in one business day. Your physical kit (certificate, ID card, tag, collar, leash, vest, if ordered) will arrive in 3-7 business days with our free shipping.
$9 Priority (2-3 business days)
$45 Express (1-2 business days)
In a rush to receive your certificate and ID cards with your registration? You may add your electronic copies to any kit to receive your digital certificate and ID card via email in less than 24 hours.
Emotional Support Animals are protected under federal law by the Fair Housing Amendment Act (FHAA) and the Air Carrier Access Act (ACAA), which protects the handler’s rights in housing and air travel, respectively.
Your registration and kit include all items required to fly and/or live with your Emotional Support Animal.
Yes. By adding the ESA Housing Bundle to your kit, you will have access to your own concierge that will assist you with all forms for your Emotional Support Animal for no additional cost.
Yes. We have the required forms for all major airlines, which is included with our ESA Travel Bundle.